How to Apply for Singapore Water Supply with PUB

Applying for a water supply in Singapore is a straightforward process that is managed by the national water agency, PUB. Whether you are moving into a new property or need to set up a new water supply connection, this guide will walk you through the steps to ensure a seamless application process.

Step 1: Determine Your Eligibility

Before applying for a water supply with PUB, you must ensure that you are eligible for their services. Residential properties, commercial properties, and industrial properties are all eligible to apply for water supply from PUB.

Residential Properties

• Homeowners
• Tenants (with written consent from the homeowner)

Commercial and Industrial Properties

• Business owners
• Property managers

Step 2: Prepare the Required Documents

When applying for a water supply with PUB, you will need to provide the following documents:

• Proof of ownership or tenancy agreement
• NRIC or FIN of the account holder
• Official application form from PUB

Step 3: Submit Your Application

Once you have gathered all the necessary documents, you can submit your application to PUB. You can do this online through their official website or visit a PUB office in person to submit your application.

Step 4: Wait for Approval

After submitting your application, PUB will review it and approve your water supply connection. This process typically takes a few days, after which you will receive confirmation of your new water supply connection.

FAQs

1. How long does it take to process a water supply application with PUB?

Typically, it takes a few days for PUB to process and approve a water supply application.

2. Can I apply for a water supply connection online?

Yes, you can apply for a water supply connection online through the PUB website.

3. What are the fees associated with applying for a water supply connection?

The fees for applying for a water supply connection vary depending on the type of property and the location. You can check the PUB website for more information on fees.

4. Can I transfer my existing water supply connection to a new property?

Yes, you can transfer your existing water supply connection to a new property. You will need to inform PUB of the change in address and provide the necessary documentation.

5. What is the process for disconnecting a water supply connection?

If you need to disconnect your water supply connection, you will need to contact PUB to submit a request for disconnection. You may be required to settle any outstanding bills before the disconnection is processed.

6. What should I do if there is a water supply disruption in my area?

If there is a water supply disruption in your area, you can check the PUB website for updates on the situation. PUB will work to restore the water supply as quickly as possible.

7. Can I request for a meter to be installed for my water supply connection?

Yes, you can request for a meter to be installed for your water supply connection. This will allow you to monitor your water usage and facilitate accurate billing.

8. What should I do if I notice a leak in my water supply connection?

If you notice a leak in your water supply connection, you should immediately contact PUB to report the issue. PUB will send a team to investigate and repair the leak as necessary.

9. Can I request for a change in my billing address for my water supply connection?

Yes, you can request for a change in your billing address for your water supply connection. You will need to provide the necessary documentation to update your billing details with PUB.

10. How often should I check my water supply connection for leaks or damages?

It is recommended to regularly check your water supply connection for any leaks or damages. Early detection can help prevent costly repairs in the future.

Did You Know?

As of the latest data available, PUB in Singapore provides clean and safe drinking water to approximately 5 million residents and businesses in the country.

Sources: PUB, Singapore