The UJ ITS Enabler is an essential tool for students and staff at the University of Johannesburg (UJ). This online platform is part of the university’s Integrated Tertiary Software (ITS) system, designed to manage administrative and academic tasks efficiently. Students use the ITS Enabler for registration, application tracking, financial queries, and other essential services.

This guide explains the key features of the UJ ITS Enabler, how to access it, and how to use its various functionalities effectively.

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1. What is the UJ ITS Enabler?

The UJ ITS Enabler is an online self-service portal for students and staff. It facilitates:

• Registration for courses and modules.
• Viewing academic records and exam results.
• Application and admission status checks.
• Fee statements and payment information.
• Access to bursary details and funding status.

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2. How to Access UJ ITS Enabler

Step 1: Visit the Portal

Go to the official UJ ITS Enabler login page:
https://student.uj.ac.za/itsenabler.

Step 2: Enter Your Login Details

• Student Number: Use the number provided during your registration or application process.
• PIN/Password: Enter the secure PIN you created when you registered for the portal.

Step 3: Click “Login”

If your credentials are correct, you will be redirected to your dashboard, where you can access various services.

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3. How to Reset Your PIN for UJ ITS Enabler

If you forget your PIN, follow these steps to reset it:

1. Visit the ITS Enabler Login Page:
   Go to https://student.uj.ac.za/itsenabler.
2. Click “Forgot PIN?”
   This option is available under the login form.
3. Enter Your Details:
   • Provide your student number.
   • Input your ID or passport number used during registration.
4. Submit the Request:
   You will receive a reset link or temporary PIN via email or SMS.
5. Create a New PIN:
   Follow the instructions to set a new secure PIN, then log in using the updated credentials.

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4. Features and How to Use Them

a. Check Application and Admission Status

1. Log in to the ITS Enabler.
2. Navigate to the “Application Status” section on the dashboard.
3. Review your application progress, including:
   • Whether documents have been received.
   • Admission decisions and program allocations.

b. Online Registration

1. Log in and select the “Registration” tab.
2. Confirm your personal details and contact information.
3. Select your modules or courses for the academic year.
4. Verify your selection and submit.

c. View Academic Records

1. Click on “Academic Records” or “Examination Results” in the dashboard.
2. Select the academic year or semester you wish to view.
3. Download or print your results as needed.

d. Fee Statements and Payments

1. Access the “Financial Details” tab.
2. View your fee statement, which includes:
   • Outstanding balances.
   • Payments made.
   • Due dates.
3. Make payments online using secure payment gateways or generate a reference for offline payments.

e. Bursary and Funding Information

1. Navigate to the “Funding/Bursaries” section.
2. Review your bursary or scholarship status.
3. Submit required documents or forms for funding applications.

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5. Common Issues and Troubleshooting

a. Unable to Log In

• Ensure you are using the correct student number and PIN.
• Clear browser cache and cookies.
• Use a different browser if the problem persists.

b. PIN Reset Email Not Received

• Check your spam or junk mail folder.
• Ensure your contact details on the system are up to date.
• Contact UJ IT Support if you still encounter issues.

c. Registration Errors

• Confirm you meet the prerequisites for the modules.
• Ensure there are no financial holds on your account.
• Contact the Student Enrollment Centre for assistance.

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6. Contact Information for Assistance

For technical support or inquiries related to the UJ ITS Enabler, use the following contact details:

• IT Support Desk:
  Phone: +27 11 559 8888
  Email: itsupport@uj.ac.za
• Student Enrollment Centre (Registration and Admissions):
  Phone: +27 11 559 4555
  Email: myfuture@uj.ac.za
• Finance Queries:
  Phone: +27 11 559 3935
  Email: studentaccounts@uj.ac.za

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7. Benefits of Using the UJ ITS Enabler

• Convenience: Access key services from anywhere, 24/7.
• Efficiency: Quick and easy way to manage academic and financial records.
• Transparency: Real-time updates on application status, grades, and fees.

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8. Conclusion

The UJ ITS Enabler is a powerful tool that simplifies university life by providing centralized access to critical services. Whether you’re checking your admission status, registering for modules, or managing your finances, the portal is an indispensable resource for all UJ students and staff.

By mastering the UJ ITS Enabler, you’ll enjoy a seamless and productive experience at the University of Johannesburg. Access it today at https://student.uj.ac.za/itsenabler!