Quality Systems Manager Job Description

A quality systems manager typically has a wide range of responsibilities, which can include:

  • Participating in risk assessment activities to identify potential hazards and recommending appropriate controls, such as implementing new procedures or equipment changes
  • Coordinating with other departments to ensure that all projects are completed on time, within budget, and meet quality expectations
  • Reviewing employee performance through conducting regular performance evaluations to identify training needs or coach employees on improving their performance
  • Training employees on proper safety procedures, equipment use, and other job-related topics to ensure safe working conditions
  • Creating and maintaining Standard Operating Procedures (SOPs) and other forms of documentation that outline policies and procedures for specific processes or tasks
  • Establishing and monitoring quality control measures to ensure that products meet customer specifications and industry standards
  • Working with vendors to establish new business relationships and ensure that existing relationships are maintained
  • Reviewing and analyzing data and statistics to identify trends and opportunities for improvement
  • Coordinating with marketing teams to develop new products or services, including prototypes that may be tested with consumers
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