Online Applications › Forums › Online Applications Support Center [OASC Helpdesk] › SASSA Verification
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Staff [OASC].
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April 22, 2025 at 7:00 am #51506
Anton Combrink
ParticipantGood day
I am asking a question on behalf of my mother who receives old age SASSA.
She is ACL Combrink with ID nr 400329 0032 085
She has not changed address or bank account details. Is it required for her to do the verification ?
Regards
Anton Combrink -
May 2, 2025 at 6:30 pm #51508
Staff [OASC]
KeymasterHello Anton,
Regarding the immediate mandatory biometric verification starting May 5, 2025:It appears that your mother, ACL Combrink, with ID number 400329 0032 085, is likely NOT immediately required to undergo the new biometric verification process starting on May 5, 2025.
The SASSA announcement clearly states that this new biometric enrolment is mandatory for:
New clients who use alternative forms of identification other than the standard 13-digit South African ID number.
Existing clients undergoing reviews or changes to their personal information.
Those applying for and receiving grants on behalf of others.
Since your mother uses her standard 13-digit South African ID number and has not changed her address or bank account details, she falls under the category of “Existing grant recipients using their standard 13-digit South African ID number who will not be affected until they are required to change their details.”However, please keep the following important points in mind:
Future Verification: While she may not be affected by this specific biometric enrolment at this time, SASSA conducts ongoing verification processes to ensure the integrity of the grant system. It is possible that she may be required to undergo some form of verification in the future.
Importance of Accurate Information: It remains crucial that your mother’s personal information, including her address and bank account details, is accurate and up-to-date with SASSA. If any of these details change in the future, she will likely be required to participate in the verification process at that time.
Official SASSA Communication: SASSA is responsible for communicating directly with beneficiaries regarding any required verification processes. Please ensure that your mother stays informed through official SASSA channels for any future announcements.
Recommendation:To be absolutely certain about your mother’s specific situation and to address the initial concern about the general reconfirmation deadline (April 30, 2025), it is still highly recommended that you contact SASSA directly. You can use the following contact methods:
SASSA Toll-Free Helpline: 0800 60 10 11
SASSA WhatsApp Number: 082 046 8553
Email: grantenquiries@sassa.gov.za
Visit the nearest SASSA office.
When you contact SASSA, provide your mother’s full name and ID number and inquire specifically about her requirement for any verification processes, considering both the previous general deadline and the new biometric enrolment announcement. This will provide you with the most accurate and up-to-date information directly from SASSA.
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