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The Two-Pot Retirement System is not something you “apply” for to be included in.
It is a mandatory change to South Africa’s retirement savings structure that automatically applies to almost all retirement fund members (pension, provident, and retirement annuity funds) from September 1, 2024.
You only need to take an active step (an “application”) if you want to make a withdrawal from the new Savings Pot.
Here is what you need to know:
1. Automatic Inclusion (No Application Needed)
From September 1, 2024, all your new retirement contributions are automatically split:1/3 goes to the Savings Pot (accessible once per tax year).
2/3 goes to the Retirement Pot (preserved until retirement).
Your existing savings as of August 31, 2024, are moved to a Vested Pot.
A “seeding amount” (max R30,000) from your Vested Pot is automatically transferred to your Savings Pot to give you initial access.
2. How to “Apply” for a Withdrawal (If You Need the Money)
If you need to access the money in your new Savings Pot, you must follow a withdrawal process provided by your specific fund administrator:Contact Your Fund/Administrator: Get in touch with your retirement fund administrator (e.g., Old Mutual, Sanlam, Alexander Forbes, GEPF, etc.).
Use Their Platform: They will have a specific process, usually involving:
An online portal (website or app).
A dedicated WhatsApp channel.
A specific withdrawal form.
Requirements: You will need to provide/confirm:
Your correct personal information.
Your valid Income Tax Reference Number (SARS).
Your bank details.
The withdrawal is generally subject to a minimum amount (usually R2,000) and will be taxed at your marginal income tax rate.
Action to take: Contact your specific retirement fund administrator for their exact withdrawal instructions and forms.
Hello 3azy,
Vaal University of Technology (VUT) requires a certified copy of your latest Grade 12 results/report (e.g., your Grade 12 June/Trial Examination results) as a temporary document.
This is because, as a current Grade 12 learner, you do not yet have the final National Senior Certificate (NSC), which is the official “school leaving certificate.” The final NSC must be submitted once you receive it to confirm your final acceptance.
Hello Bnehard, Is it possible to ask the question again and this time inlcude the course in the question? We are not seeing which courses you are referring to.
Thank YouHey Kitso, I understand how stressful it can be waiting for your NSFAS response, especially when you’ve checked the portal and haven’t seen that “provisionally approved” status yet. It’s a very common concern, and I can certainly help you figure out the best ways to check your application status.
🚦 How to Check Your NSFAS Application Status
Since you’ve had trouble getting a response through the portal, there are a few reliable methods you can use to check. The myNSFAS portal is still the official and most detailed way, but there are quick alternatives too!1. The Official myNSFAS Portal (The Best Way)If you’re using the same portal you applied through, please try logging in again, maybe even on a different web browser like Chrome or Firefox, or using the incognito/private browsing mode on your phone or computer.Step 1: Go to the official website nsfas website (https://my.nsfas.org.za/). Step 2: Log in.Click the “myNSFAS” tab.Enter your ID Number and Password (the one you used when applying).Step 3: Check your status.Once logged in, look for a tab or button that says “Track Funding Progress” or “Application Status.”This is where you will see your current status, which could be:Application Submitted: They have your application and are starting the process.Under Review: They are checking if you meet the criteria.Verification: They are checking your submitted documents and information against other government databases (like Home Affairs or SARS).Provisionally Approved: Great news! You meet the financial requirements, but final approval is subject to you registering at a university or TVET college.Awaiting Documents: You need to upload missing documents. This is a crucial status to look out for!
2. The WhatsApp Status Check (Quick and Easy)If you have a smartphone or access to one, this is a very efficient alternative, as it uses less data.Step 1: Save the Number.Save the official NSFAS WhatsApp number to your contacts: +27 78 519 8006 Step 2: Start the Chat.Send a message like “Hi” or “Status” to the number.Follow the prompts and enter your ID number when asked.3. The USSD Status Check (No Internet/Data Required)This is perfect if you are out of data or do not have access to the internet! Step 1: Dial the Code.Dial $12067327#
Step 2: Follow Prompts.Select the option for “Check NSFAS Status” and enter your ID number when prompted.📝 What to Do NextIf you log in and the status is anything other than “Provisionally Approved,” please take note of the exact status and see if you need to take any action:Status SeenPossible Action You Must TakeDocuments MissingImmediately log in to the myNSFAS portal and upload all the requested documents. Missing documents are the most common reason for delays!Under Review/VerificationWait patiently. This means NSFAS is busy confirming your information. Keep checking every few days.RejectedYou can submit an appeal with supporting documentation if you believe the decision was incorrect. Check the portal for the appeals section and the required documents.Kitso, don’t lose hope. The verification process can take time, especially during peak season. Using the official channels above—especially the WhatsApp and USSD options—should help you get the update you need.Since your interview was in the past few weeks, you are well within the acceptable timeframe to send one polite follow-up.
Action: Send your follow-up email this week.
Waiting Period: After sending the email, wait 10-14 working days for a response. If you receive no reply after that period, you may attempt a polite phone call to the HR contact number.
Hello Michella,
Applying for a court order in South Africa depends entirely on the type of court order you need, as the process varies significantly between different legal matters (e.g., divorce, protection orders, debt collection).Here is a general outline of the steps involved in a typical civil application and some specific examples:
General Steps for a Civil Court Application
The most common way to get a court order is through a formal legal proceeding, either by Action (usually started with a summons for more complex disputes) or Application/Motion (usually started with a notice of motion and affidavit for simpler or urgent matters).Determine the Correct Court:
You need to establish the court with the correct jurisdiction (the legal authority to hear the case). This is generally based on the type and monetary value of the claim, or the geographic location of the parties involved.
Options include: Magistrate’s Court (District or Regional) or the High Court. The Small Claims Court offers a simpler process for certain claims up to R20,000.
Gather Information and Documentation:
Collect all relevant evidence, documents (contracts, emails, medical records, etc.), and witness details that support your case.
Draft Legal Papers:
This is the most crucial step and usually requires the assistance of an attorney or advocate due to the strict rules of court.
For an Application/Motion, you will draft a Notice of Motion (stating what you want the court to order) and a Founding Affidavit (a sworn statement setting out the facts of your case).
For an Action, you will draft a Summons and a Particulars of Claim (detailing your claim).
Issue and Serve the Documents:
The documents are filed with and officially stamped (issued) by the Clerk of the Court or Registrar.
A court official, usually the Sheriff of the Court, must formally serve the issued papers on the other party (the respondent/defendant) to officially notify them of the case.
Await Response and Proceed:
The other party has a set period to respond (e.g., file a Notice of Intention to Defend or an Opposing Affidavit).
The process then follows the court’s rules, which may involve further exchange of documents (pleadings), discovery of evidence, pre-trial procedures, and finally, a hearing or trial.
Court Hearing and Order:
A Judge or Magistrate will hear the arguments and evidence.
If successful, the Judge/Magistrate will grant the order, which is then officially issued and signed by the Registrar or Clerk of the Court.
Specific Example: Protection Order
For specific types of orders, the process is streamlined and often does not require an attorney:Order Type: A Domestic Violence Protection Order or a Harassment Protection Order.
Where to Go: The nearest Magistrate’s Court.
Process:
Go to the court and ask the Clerk of the Court for the application form and assistance (you can also go to a police station for initial assistance).
Fill in the application form and a sworn statement (affidavit) detailing the abuse or harassment.
A Magistrate will review your application immediately and may grant an Interim Protection Order to give you immediate relief.
The Interim Order and a Notice to Show Cause are served on the abuser/respondent.
A date is set for a final hearing, where the respondent has the opportunity to present their side.
If the court is satisfied, a Final Protection Order is granted.
Recommendation
Due to the complexities of South African law and court procedure, especially with drafting legal documents and adhering to strict deadlines:Seek Legal Assistance: For most court orders (like divorce, civil claims, or complex applications), it is highly recommended to consult with a registered attorney to guide you through the process.
Contact the Clerk/Registrar: For simpler, statutory orders (like Protection Orders or Small Claims), the Clerk of the Court at your nearest Magistrate’s Court can provide the necessary forms and basic guidance.
On average, the Department of Home Affairs (DHA) in South Africa aims to issue a Smart ID card within 2-3 weeks after the application is submitted.1 However, this is an average and processing times can vary significantly due to various factors, including the specific Home Affairs office, the volume of applications, and whether there are any issues with your application.2
If 4 months have passed since you applied for your South African national ID and you haven’t heard anything from the Department of Home Affairs, you should take the following steps:
1. Check Your Application Status
Before you do anything else, you should try to track your application. The DHA provides several ways to do this:SMS Service: You can send an SMS with the word “ID” followed by your ID number to 32551.3 You will receive an SMS back with the status of your application.4 Note that there is a small fee for this service
eHomeAffairs Website: If you applied online through the eHomeAffairs portal, you can log in to your profile and check the status of your application there.
DHA Call Centre: You can call the DHA’s official call center to inquire about your application status. The number is 0800 60 11 90.5 Be prepared to provide your ID number and any reference numbers you received during your application.2. Visit the Home Affairs Office
If the online or SMS tracking methods don’t provide a clear answer, or if they indicate that your ID is ready for collection, the next step is to physically visit the Home Affairs office where you applied.Go in person: This is often the most effective way to resolve a delayed application.
Bring your documents: Take all the documents you used for your application, including your temporary ID (if you received one), your proof of payment, and any receipts or reference numbers.Speak to a supervisor: If the general counter staff cannot assist you, ask to speak to a supervisor or the office manager. Explain your situation calmly and provide them with all the necessary details.
3. Escalate the Matter
If visiting the office is unsuccessful, or if you continue to face delays, you may need to escalate the matter to a higher authority within the Department of Home Affairs.Contact a regional or provincial office: You can try to get contact details for the regional or provincial Home Affairs office and send them an email or call them to report your issue.
Contact the DHA’s head office: In more extreme cases, you may need to reach out to the DHA’s head office in Pretoria.
Consider a formal complaint: If all else fails, you can lodge a formal complaint with the Department of Home Affairs or the Public Protector’s office. This should be a last resort.Important Things to Remember
Temporary ID: If you require an ID for urgent matters (like writing exams or banking), you can apply for a Temporary Identification Certificate at any Home Affairs office.6 This is a temporary document that proves your identity while you wait for your Smart ID card.
Errors in Application: The most common reasons for significant delays are errors in the application, such as mismatched information, unclear photos, or missing documents. The DHA may have tried to contact you but was unsuccessful. It is crucial to ensure all your information is correct before submitting your application.
Online vs. In-person: While the eHomeAffairs system is designed to be more efficient, the processing still involves the same backend systems. Delays can occur regardless of whether you applied online or in person.In South Africa, the ability to apply for a court order online is still developing and is primarily geared towards legal professionals.1 The process is not yet fully digital for the general public for all types of court orders. However, there are specific systems and platforms in place for certain matters.
Here’s a breakdown of the current situation:
Court Online System
What it is: The South African Judiciary has implemented the “Court Online” system, an e-filing and digital case management platform.2
Who it’s for: This system is primarily for legal professionals (law firms, advocates, and litigants).3 It allows them to file new cases and documents, manage their case files, and track the progress of matters online.4
How it works: To use Court Online, you must register on their portal.5 Once your professional details are verified, you can access the platform to submit documents, which must be in PDF format.
For the public: While the system is not designed for individuals to file their own cases directly in the same way, the Office of the Chief Justice has indicated that designated court staff members can assist in-person litigants with the case initiation process on the platform.
Department of Justice and Constitutional Development (DOJ&CD) Online Services
The Department of Justice and Constitutional Development has a separate online portal for specific services.6 This platform is more accessible to the public for certain matters.
Deceased Estates: You can register deceased estates online through this portal.7
Maintenance and Protection Orders: The DOJ&CD is working to modernize the justice system, and online services for maintenance and protection orders are a part of this initiative.8 While the system is still being rolled out and developed, it aims to provide a more convenient way to access these services.
Protection Orders (Domestic Violence)
Current Process: As of now, the standard procedure for applying for a protection order involves going to a Magistrate’s Court.9
Steps: You need to fill out an application form and an affidavit at the court.10 The clerk of the court will then submit it to a magistrate for review.
Online future: There have been discussions and legislative efforts to allow for online applications for protection orders to make the process easier and safer for victims of gender-based violence.11 However, this is still a developing area.
Key Takeaways for the General Public
Not a fully online system: For most civil and criminal matters, you cannot simply go online and apply for a court order in the same way you would a passport or driver’s license. The legal process still involves physical documents and court appearances.
Role of Legal Professionals: If you need to obtain a court order for a complex matter (e.g., divorce, civil dispute), it is highly recommended to consult with a legal professional. They are registered on the Court Online system and can handle the e-filing process on your behalf.
Specific Online Services: If your matter relates to a deceased estate or certain other specialized services, check the official DOJ&CD online services portal.12
Protection Orders: The most reliable method for applying for a protection order remains visiting your nearest Magistrate’s Court. The South African Police Service (SAPS) website also provides information on the procedure.13
For the most accurate and up-to-date information, it’s always best to consult the official websites of the South African Judiciary and the Department of Justice and Constitutional Development, or to seek advice from a legal practitioner.
Hello Michella,
Which exact steps you follow depends on what order you want (e.g. a Protection Order, Maintenance Order, High-Court interdict/urgent relief, small-claims matter, deceased-estate documents) and which court division handles it. Below are simple, practical step-by-step instructions + the official links to use.
Decide which court and what kind of order (High Court vs Magistrates’ Court; protection order, maintenance, urgent interdict, default judgment, etc.). The rules and forms differ by court.
Check whether the court accepts electronic filing for that type of matter.
High Court rolling out Court Online (e-filing / digital case management) for superior courts.
judiciary.org.zaCertain orders (protection orders, maintenance, deceased-estate matters) are available through the Department of Justice’s DOJ Online Services.
JusticeDownload the correct forms / draft your papers (e.g. Notice of Motion + Founding Affidavit for an application; or a J101 for maintenance; Form 06 for protection orders). Make a signed, sworn affidavit if required.
Prepare a completed PDF bundle: index, notice of motion, founding affidavit (sworn), annexures (evidence), draft order — all scanned/combined into PDFs. (Court Online and DOJ portals expect neat PDFs.)
judiciary.org.zaRegister / log in to the right online portal (or follow email instructions):
For High Court matters use Court Online (upload documents; request a hearing date).
For Protection/Maintenance/Deceased Estate matters use DOJ Online Services (dojonline.justice.gov.za).
Submit the filing and pay fees (if required). If you can’t pay online, the registrar will give instructions (bank transfer reference / pay at court). If unsure, ask the court registrar.
Serve the other party the documents (sheriff, registered post or as permitted by the rules — electronic service may be allowed in certain circumstances). Keep proof of service.
Attend the hearing or wait for the judge’s emailed order (urgent applications are often communicated by email and some courts will upload orders electronically). For urgent matters there are special procedures and you must set out why the matter is urgent in your affidavit.
If anything is confusing, contact the portal support or the court registrar (official contacts below).
Useful official links (go-to)
Court Online (High Courts e-filing / info & FAQ) — how to upload an application, “Application for Hearing Date” option:
https://www.judiciary.org.za/index.php/court-online
.DOJ Online services (Protection Orders / Maintenance / Deceased Estates etc.):
https://dojonline.justice.gov.za
(and DoJ services page).Protection order form (Form 06 J480) and guidance:
https://www.justice.gov.za/forms/dva/dv-Form06-J480.pdf
.Uniform Rules of Court (High Court rules) — official PDF (useful for what documents to file and how):
https://www.saflii.org/images/superiorcourts/Uniform%20Rules%20of%20Court%20%5BF%5D.pdf
.Magistrates’ Courts Rules (PDF):
https://www.saflii.org/images/magistratescourts/MCR%20%5BR%5D.pdf
.Short checklist of what you’ll normally need
Court name + correct division (city / registry).
Right form(s) or a Notice of Motion + Founding affidavit (sworn).
Clear, chronological annexures (evidence).
A draft order (wording of relief you want).
Proof of identity (ID/passport).
PDF copies of everything, signed and dated.
Payment method for filing fee (ask registrar).
Proof of service after serving the other party.
(Forms and sample guidance: see the DOJ “Forms” pages and High Court forms link above.)
Urgent applications — extra notes
If it’s urgent (e.g. to stop imminent harm), you must explain and prove urgency in your founding affidavit (why normal timeframes will cause irreparable harm). There are specific urgent-application procedures and courts have used email/e-filing channels to receive urgent papers. Read the Court Online urgent-application guidance.
Who to contact for help
Court Online support (High Courts): CourtOnline@judiciary.org.za
(see Court Online guidance).DOJ online services support: DojDEOnlineSupport@justice.gov.za
. See the DOJ services page for videos and registration guidance.Local court registrar (phone or visit) — they will confirm whether your matter can be filed electronically and tell you payment/service options. (Use contact links on justice.gov.za.)
JusticeHello Michella,
Which exact steps you follow depends on what order you want (e.g. a Protection Order, Maintenance Order, High-Court interdict/urgent relief, small-claims matter, deceased-estate documents) and which court division handles it. Below are simple, practical step-by-step instructions + the official links to use.
Decide which court and what kind of order (High Court vs Magistrates’ Court; protection order, maintenance, urgent interdict, default judgment, etc.). The rules and forms differ by court.
Check whether the court accepts electronic filing for that type of matter.
High Court rolling out Court Online (e-filing / digital case management) for superior courts.
judiciary.org.zaCertain orders (protection orders, maintenance, deceased-estate matters) are available through the Department of Justice’s DOJ Online Services.
JusticeDownload the correct forms / draft your papers (e.g. Notice of Motion + Founding Affidavit for an application; or a J101 for maintenance; Form 06 for protection orders). Make a signed, sworn affidavit if required.
Prepare a completed PDF bundle: index, notice of motion, founding affidavit (sworn), annexures (evidence), draft order — all scanned/combined into PDFs. (Court Online and DOJ portals expect neat PDFs.)
judiciary.org.zaRegister / log in to the right online portal (or follow email instructions):
For High Court matters use Court Online (upload documents; request a hearing date).
For Protection/Maintenance/Deceased Estate matters use DOJ Online Services (dojonline.justice.gov.za).
Submit the filing and pay fees (if required). If you can’t pay online, the registrar will give instructions (bank transfer reference / pay at court). If unsure, ask the court registrar.
Serve the other party the documents (sheriff, registered post or as permitted by the rules — electronic service may be allowed in certain circumstances). Keep proof of service.
Attend the hearing or wait for the judge’s emailed order (urgent applications are often communicated by email and some courts will upload orders electronically). For urgent matters there are special procedures and you must set out why the matter is urgent in your affidavit.
If anything is confusing, contact the portal support or the court registrar (official contacts below).
Useful official links (go-to)
Court Online (High Courts e-filing / info & FAQ) — how to upload an application, “Application for Hearing Date” option:
https://www.judiciary.org.za/index.php/court-online
.DOJ Online services (Protection Orders / Maintenance / Deceased Estates etc.):
https://dojonline.justice.gov.za
(and DoJ services page).Protection order form (Form 06 J480) and guidance:
https://www.justice.gov.za/forms/dva/dv-Form06-J480.pdf
.Uniform Rules of Court (High Court rules) — official PDF (useful for what documents to file and how):
https://www.saflii.org/images/superiorcourts/Uniform%20Rules%20of%20Court%20%5BF%5D.pdf
.Magistrates’ Courts Rules (PDF):
https://www.saflii.org/images/magistratescourts/MCR%20%5BR%5D.pdf
.Short checklist of what you’ll normally need
Court name + correct division (city / registry).
Right form(s) or a Notice of Motion + Founding affidavit (sworn).
Clear, chronological annexures (evidence).
A draft order (wording of relief you want).
Proof of identity (ID/passport).
PDF copies of everything, signed and dated.
Payment method for filing fee (ask registrar).
Proof of service after serving the other party.
(Forms and sample guidance: see the DOJ “Forms” pages and High Court forms link above.)
Urgent applications — extra notes
If it’s urgent (e.g. to stop imminent harm), you must explain and prove urgency in your founding affidavit (why normal timeframes will cause irreparable harm). There are specific urgent-application procedures and courts have used email/e-filing channels to receive urgent papers. Read the Court Online urgent-application guidance.
Who to contact for help
Court Online support (High Courts): CourtOnline@judiciary.org.za
(see Court Online guidance).DOJ online services support: DojDEOnlineSupport@justice.gov.za
. See the DOJ services page for videos and registration guidance.Local court registrar (phone or visit) — they will confirm whether your matter can be filed electronically and tell you payment/service options. (Use contact links on justice.gov.za.)
JusticeDear Maureen,
Thank you for reaching out, and I’m sorry to hear about the trouble you’re experiencing with the UIF online application system.
From what you’ve described, it sounds like the system has incorrect or outdated employer information linked to your ID or work history. This sometimes happens when employer declarations submitted to UIF are incorrect, or if there’s a system mismatch.
Here’s what I recommend you do:
Step-by-Step to Resolve:
Do not attempt the third application attempt just yet ; as the system may lock you out.Contact the UIF Call Centre immediately and explain your situation:
UIF Toll-Free Number: 0800 030 007
Operating hours: Monday to Friday, 08:00 – 16:00
Ask them to verify and correct the employer records associated with your ID.
You may also email the UIF support team with screenshots (if possible) and a detailed description:
📧Online Support Email: ufiling@labour.gov.za
If you’re close to a Department of Labour office, visiting in person can sometimes speed up the resolution — especially if you’re at risk of being locked out of the system.
Please keep a copy of any emails you send, and try to speak to a UIF consultant directly over the phone if possible they can manually reset or guide you through the correction.
Let me know if you need help drafting the email to UIF or finding your nearest Labour Centre.
Wishing you the best of luck with your claim
Hello Gmoelich,
To advertise a By-Law in the Government Gazette in South Africa, especially for a local municipality like Langeberg, the process is usually handled through the Government Printing Works (GPW) in Pretoria. Here’s how to go about it and who can assist1. Contact Government Printing Works (GPW) Directly
They are the official body responsible for publishing notices in the Government Gazette.Contact Details:
Email (for Gazette submissions): gazette@gpw.gov.za
Tel: +27 (0) 12 748 6200
Website: https://www.gpwonline.co.za
2. Designated Official in Langeberg Municipality
Usually, municipalities have:A Legal Services Department or
A Municipal Manager’s Office
responsible for coordinating the submission of new by-laws to the Gazette.Check internally if:
The Legal Advisor, Municipal Manager, or Director: Corporate Services has experience with GPW submissions.
They can liaise with GPW or assign a legal firm to assist.
3. Municipal Attorneys or Legal Consultants
If your team needs help preparing the submission:Use a local government law firm familiar with municipal by-law publishing.
Firms like ENSafrica, Cox Yeats, or Cliffe Dekker Hofmeyr have public sector departments.
4. Required Documents for Submission
To place the by-law in the Gazette, GPW will require:A cover letter or submission form (ask GPW for the latest template)
The by-law document in Word format
A signed approval/executive resolution showing the council has adopted it
Proof of payment for the gazette notice
5. Lead Time
You usually need to submit at least 5 working days before the preferred publication date.GPW will confirm the cost and publication date after submission.
Telkom South Africa provides several ways to check your balance, including any outstanding emergency airtime debt.
Here’s how you can typically find out:
1. USSD Code (Quickest Method):
*Dial 188# on your Telkom mobile phone and press the call button.
Follow the on-screen prompts to check your airtime balance. This should also show any outstanding emergency airtime.
2. My Telkom App:Download the My Telkom App from Google Play Store or Apple App Store.
Log in to your account (or register if you haven’t already).
Once logged in, you should see an overview of your account, including your airtime and data balances, and likely any outstanding emergency airtime. You can also view your usage history.
3. Telkom Web Self-Service Portal:Visit the official Telkom South Africa website (www.telkom.co.za).
Register or log in to the “Web Self-Service Portal.”
You’ll be able to view your usage history, balance breakdowns, and any outstanding bills.
4. WhatsApp Self-Service:Send a WhatsApp message to 0811 601 700.
Follow the prompts to access your usage information and check balances.
How Emergency Airtime Repayment Works:
Telkom’s Emergency Top Up service works on a “pay later” basis. When you next recharge your airtime, Telkom will automatically deduct the emergency airtime amount you borrowed, plus a small service fee (often R1.10).Example: If you borrowed R10 emergency airtime and recharge with R20, Telkom will deduct R10 (emergency airtime) + R1.10 (service fee) = R11.10 from your R20 recharge. Your remaining airtime balance would then be R8.90.
If you recharge with a lower denomination than the outstanding amount, the full amount of your recharge will be deducted until the full value of the emergency airtime (plus service fee) has been recovered.
If you have any difficulty checking your balance using these methods or need further clarification, you can contact Telkom customer service:From a Telkom mobile phone: Dial 081180
From any other phone: Dial 10210 or 0800 125 011Dear Karabo,
To clarify, when you’re applying to the Free State School of Nursing, and you matriculated in 2023, you do not choose SG (Standard Grade) or HG (Higher Grade). Those grading systems were phased out a long time ago in South African matric.For your 2023 matric results, you should select the option that indicates “NOT APPLICABLE” for SG/HG, or simply leave that section blank if there isn’t a “NOT APPLICABLE” option and it’s not a required field. Your results will be based on the current National Senior Certificate (NSC) grading system, which uses percentages and achievement levels.
You will need to provide your actual subject percentages/achievement levels as they appear on your official 2023 matriculation certificate.
Hello Anton,
Regarding the immediate mandatory biometric verification starting May 5, 2025:It appears that your mother, ACL Combrink, with ID number 400329 0032 085, is likely NOT immediately required to undergo the new biometric verification process starting on May 5, 2025.
The SASSA announcement clearly states that this new biometric enrolment is mandatory for:
New clients who use alternative forms of identification other than the standard 13-digit South African ID number.
Existing clients undergoing reviews or changes to their personal information.
Those applying for and receiving grants on behalf of others.
Since your mother uses her standard 13-digit South African ID number and has not changed her address or bank account details, she falls under the category of “Existing grant recipients using their standard 13-digit South African ID number who will not be affected until they are required to change their details.”However, please keep the following important points in mind:
Future Verification: While she may not be affected by this specific biometric enrolment at this time, SASSA conducts ongoing verification processes to ensure the integrity of the grant system. It is possible that she may be required to undergo some form of verification in the future.
Importance of Accurate Information: It remains crucial that your mother’s personal information, including her address and bank account details, is accurate and up-to-date with SASSA. If any of these details change in the future, she will likely be required to participate in the verification process at that time.
Official SASSA Communication: SASSA is responsible for communicating directly with beneficiaries regarding any required verification processes. Please ensure that your mother stays informed through official SASSA channels for any future announcements.
Recommendation:To be absolutely certain about your mother’s specific situation and to address the initial concern about the general reconfirmation deadline (April 30, 2025), it is still highly recommended that you contact SASSA directly. You can use the following contact methods:
SASSA Toll-Free Helpline: 0800 60 10 11
SASSA WhatsApp Number: 082 046 8553
Email: grantenquiries@sassa.gov.za
Visit the nearest SASSA office.
When you contact SASSA, provide your mother’s full name and ID number and inquire specifically about her requirement for any verification processes, considering both the previous general deadline and the new biometric enrolment announcement. This will provide you with the most accurate and up-to-date information directly from SASSA.
