A quality systems manager typically has a wide range of responsibilities, which can include:
- Participating in risk assessment activities to identify potential hazards and recommending appropriate controls, such as implementing new procedures or equipment changes
- Coordinating with other departments to ensure that all projects are completed on time, within budget, and meet quality expectations
- Reviewing employee performance through conducting regular performance evaluations to identify training needs or coach employees on improving their performance
- Training employees on proper safety procedures, equipment use, and other job-related topics to ensure safe working conditions
- Creating and maintaining Standard Operating Procedures (SOPs) and other forms of documentation that outline policies and procedures for specific processes or tasks
- Establishing and monitoring quality control measures to ensure that products meet customer specifications and industry standards
- Working with vendors to establish new business relationships and ensure that existing relationships are maintained
- Reviewing and analyzing data and statistics to identify trends and opportunities for improvement
- Coordinating with marketing teams to develop new products or services, including prototypes that may be tested with consumers