UI Online is the fastest and most convenient way to file or reopen an unemployment insurance claim, certify for benefits, and get up-to-date claim and payment information.
Table of Contents
Filing an Unemployment Claim
The following information will help guide you through the claim filing process.
UI Online is the best way to file your claim. File online during the times listed below:
| Days of the Week | Available Time |
|---|---|
| Sunday | 5 a.m. – 8:30 p.m. |
| Monday | 4 a.m. – 10 p.m. |
| Tuesday – Friday | 2 a.m. – 10 p.m. |
| Saturday | 2 a.m. – 8 p.m. |
Note: To file a claim online, you must be at least 18 years old. If you are underage, you can file your claim by phone, fax, or mail.
Call us to file a claim at the following toll-free numbers, seven days a week from 8 a.m. to 8 p.m. (Pacific time) except on state holidays.
- English and Spanish 1-800-300-5616
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese 1-800-547-2058
- TTY 1-800-815-9387
General Unemployment Questions or Technical Help with UI Online
If you have general questions or need help with account registration, password resets, your EDD Account Number, or how to use UI Online, contact us at 1-800-300-5616 from 8 a.m. to 8 p.m. (Pacific time), seven days a week, except state holidays.
Unemployment Insurance Application
Use the paper Unemployment Insurance Application. Select one of the following that best describes your employment. If you have been affected by a disaster, complete the disaster section of the UI application.
- Worked in California English | Spanish
- Worked in California and Another State English | Spanish
- Served in the Military English | Spanish
- Worked for the Federal Government English | Spanish
Fax
Fax your application to the number listed on the form. You can contact your local America’s Job Center of California for help with faxing your paper application.
Tip: The fastest way to apply is through UI Online.
Mail your application to the address on the form and allow extra time for processing. You can contact your local America’s Job Center of California for help with mailing your paper application.
You will receive important documents from us generally within two weeks after you file for unemployment. Take the necessary steps to make sure your unemployment benefits are not delayed or denied. Be sure to read and respond to all requests to avoid payment delays.
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