How do I change my bank details on my R350?

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f you are an applicant for a SASSA social grant and need to update your banking details and payment method, you can easily follow the steps below

  1. Visit the SASSA SRD web portal (srd.sassa.gov.za).
  2. Choose either section “South African ID Holder” or “Asylum Seekers and Special Permit Holders.”
  3. Scroll down to option labelled “How do I change my banking details” and click on it.
  4. Enter your South African ID number in the given box.
  5. You’ll receive an SMS containing an OTP on the cellphone number you used for the application.
  6. Enter the received 6-digit OTP number and click on the “Verify Pin” button.
  7. Once verified you will receive another message containing a secure link.
  8. Click the secure link and carefully follow the instructions provided to successfully change your bank details.
  9. If you have a Personal Bank account, you’ll allow to:
    • Choose Bank Name
    • Provide Account Number
    • Provide Branch Code
    • Provide Account Type
    • Agree to Terms and Conditions
    • Submit Updated Banking Details
  10. If you have no Personal Bank account, you can;
    • Choose Payment option- Cash Send; that can be Pick n Pay, Moya App, Boxer, Shoprite, Checkers, or Usave.
    • Agree to Terms and Conditions
    • Submit Your Updated Banking Details
  11. Once you’ve submitted the updated bank details, SASSA will verify your new payment method and future payments will be made accordingly.

Please note that you will need to have access to the mobile phone number with which you registered during application. An SMS containing a secure link, unique to you, will be sent to your mobile phone number. Click on the link in the SMS and follow the instructions carefully. Should you select payment into a bank account, please ensure that you are the owner of the account. SASSA cannot pay your grant into another person’s bank account. Should you select the money transfer option via one of the major banks, please ensure that the mobile phone number on which you received the SMS is registered in your name. SASSA cannot pay your grant into a mobile phone number which is registered to another person. Please also note that the new banking details will only be used for future payments, after verification

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