Yes, one of the responsibilities of magistrates is to receive and hear complaints. In the context of criminal cases, magistrates may receive complaints from law enforcement agencies, individuals, or victims of crimes. They then have the authority to review the complaint, hear testimony from witnesses, and determine if there is probable cause to believe that a crime has been committed. If they find probable cause, they may issue a warrant for the arrest of the suspect.
In civil cases, magistrates may receive complaints from individuals or organizations seeking resolution of a dispute. The magistrate will then hear evidence from both sides and make a determination based on the facts and applicable law.
In either type of case, the decision of a magistrate can be appealed to a higher court if either party is dissatisfied with the outcome.