Organisation : National Traffic Information System
Facility Name : Online Client Registration FAQs
Applicable For : Citizen of South Africa
Website : https://online.natis.gov.za/#/main
Table of Contents
NATIS Online Client Registration
NaTIS Online Services. Use the provided links to either book an appointment, register as a road traffic user or; report a minor crash.
Online Client Registration FAQs
When registering my profile, the application indicates I do not exist?
Your identity is validated against NaTIS, if you receive an error that you do not exist, it is either that your identification details supplied does not exist on NaTIS or; that it was incorrectly captured. For example, on the NaTIS you are registered as AB Surname and you only entered A Surname. If you’re a company your business name must be entered as it appears on your Business Registration Number Certificate (BRNC).
When registering my company profile, the application indicates my proxy does not exist?
Your proxy identity is validated against NaTIS, if you receive an error that your proxy does not exist, it is either that your identification details supplied does not exists on NaTIS or that the proxy details entered does not match the records on NaTIS. Please go to your nearest Registering Authority to correct or update your company’s proxy particulars with all the supporting documentation required.
My driver or learner license number is not working when attempting to register my profile?
Please ensure that you entered the correct license number as it appears on your driver’s license card or the control number as it appears on your learner’s license.
I want to register my profile but I have no email or cellular phone number?
To be able to register your profile online to receive the service(s) offered, it is compulsory to enter either a valid email address, cellular phone number or both. You will have to also select your preferred method of contact and accept to receive electronic communications from NaTIS before continuing.
Upon registering your company profile, what email is required?
The email address recorded will be the email address that your company receives communication from NaTIS. This will not update your proxy’s contact details on NaTIS.
I did not receive my one time pin (OTP)?
Go back to your contact details and ensure that you have entered your email address or cellular phone number correctly. If it is correct, please select resend OTP. If you still do not receive your OTP please contact our call centre via email – onlinesupport@rtmc.co.za or contact us on 0861 400 800.
My one time pin (OTP) entered does not want to work?
Your one time pin (OTP) is only valid for 2 minutes. Please select resend OTP to receive a new OTP and retry.
Why must I complete my details again to view my renewal notice(s) if I registered my profile?
This is a security measure for the use of the online services to validate your credentials, an OTP will be sent to your preferred contact number supplied when you registered your profile.
Why can’t I view my vehicle renewal notice(s)?
You can only view a vehicle(s) with a license that will expire in the following two months. If your vehicle(s) has already expired and is past the 21-day grace period, you cannot download/email/SMS your notice.
What is my vehicle renewal notice (MVL2) for?
The MVL2 – Assessment for renewal of motor vehicle license is used by NaTIS service centres (Post Office or Registering Authority) to renew your vehicle’s license without having to complete the Application for License of Motor Vehicle (ALV) form.
I can’t download my vehicle renewal notice(s)?
Please ensure that you have the Adobe Acrobat installed on your PC or that your pop-up blocker is not activated.
What is SMS notice number?
The SMS notice number will send a SMS to your cellular phone number that contains your license plate number, vehicle notice number and the amount due for renewing your license. This SMS can be presented at your nearest NaTIS service centre (Post Office or Registering Authority) to renew your vehicle’s license.
I can’t email my vehicle renewal notice(s) or SMS my notice number?
To be able to email your vehicle renewal notice or SMS your notice number, you must have registered an email address or cellular phone number upon registration.
Contact
Call : 0861 400 800
Email : onlinesupport@rtmc.co.za
Related Resources
Student Loans in South Africa: How to Apply and What to Expect
For many young South Africans, accessing higher education is a dream that often comes with a financial challenge. Fortunately, several student loan optionsstrong> are available in South Africa to help fund university, college, or TVET studies. Whether you’re looking for a government loan like NSFAS or a private student loan from a bank, understanding the process is essential for success.
What Are Student Loans?
Student loans are a form of financial aid provided to eligible students to help cover tuition fees, books, accommodation, and other study-related expenses. In South Africa, these loans can come from government institutions like NSFAS or private banks such as Nedbank, Standard Bank, FNB, and Absa. Most loans offer repayment flexibility and low-interest options until you graduate.
Types of Student Loans in South Africa
- NSFAS (National Student Financial Aid Scheme): A government-funded loan/grant program for students from low-income households. Covers tuition, housing, transport, and meals.
- Bank Student Loans: Offered by most major banks. These are credit-based and require a guardian or parent as a co-signer.
- Private Loan Providers: Companies like Fundi offer educational loans covering various costs such as school fees, gadgets, and textbooks.
Requirements to Qualify for a Student Loan
Each provider has its own criteria, but most South African student loans require the following:
- Proof of South African citizenship or permanent residency
- Proof of registration or acceptance at a recognised tertiary institution
- Parent or guardian with a stable income to co-sign (for private loans)
- Completed application form with supporting documents (ID, proof of income, academic records)
How to Apply for a Student Loan
To apply for a student loan in South Africa, follow these steps:
- Identify your loan provider: Choose between NSFAS, a bank, or a private lender.
- Gather necessary documents: ID copies, academic transcripts, acceptance letters, and income statements.
- Complete the application form online or at a branch.
- Await approval: Some banks offer instant decisions, while NSFAS can take a few weeks.
- Receive disbursement: Funds are typically paid directly to the institution or your account, depending on the lender.
Loan Amounts and Repayment
The loan amount you can receive depends on your chosen lender and financial need:
- NSFAS: Covers full tuition, residence, books, and a personal allowance. The loan becomes a bursary if you pass all your courses.
- Banks: Can provide up to R120,000 or more annually, depending on tuition costs and credit history.
Repayment usually starts after graduation or once you start earning an income. Bank loans may require interest-only payments during your studies. NSFAS repayment only begins when you earn above a specific income threshold.
FAQs on Student Loans in South Africa
1. Can I apply for a student loan without a parent or guardian?
For government loans like NSFAS, yes. But most banks require a financially responsible co-signer, especially for students without an income.
2. Is NSFAS a loan or a bursary?
NSFAS starts as a loan, but it converts to a bursary if you meet academic performance requirements. This means you may not have to pay it back.
3. What is the interest rate on student loans?
Private banks offer competitive rates between 5% and 12%, depending on the applicant's credit profile. NSFAS charges a much lower interest rate, usually linked to inflation.
4. What happens if I fail my courses?
If you’re funded by NSFAS and fail, your loan won’t convert into a bursary, and you’ll need to repay the full amount. Banks may continue charging interest, and your co-signer may be held liable.
5. Can I use a student loan to pay for accommodation and laptops?
Yes. Both NSFAS and many bank student loans cover costs beyond tuition, including housing, meals, textbooks, and electronic devices like laptops or tablets.
Final Thoughts
Student loans in South Africa offer a much-needed financial lifeline to thousands of students every year. Whether you're applying through **NSFAS** or a private bank, ensure you understand the **terms, interest rates, and repayment conditions** before signing any agreement. Make informed decisions today to secure your academic and financial future tomorrow.