Court order

In South Africa, the ability to apply for a court order online is still developing and is primarily geared towards legal professionals.1 The process is not yet fully digital for the general public for all types of court orders. However, there are specific systems and platforms in place for certain matters.

Here’s a breakdown of the current situation:

Court Online System

What it is: The South African Judiciary has implemented the “Court Online” system, an e-filing and digital case management platform.2

Who it’s for: This system is primarily for legal professionals (law firms, advocates, and litigants).3 It allows them to file new cases and documents, manage their case files, and track the progress of matters online.4

How it works: To use Court Online, you must register on their portal.5 Once your professional details are verified, you can access the platform to submit documents, which must be in PDF format.

For the public: While the system is not designed for individuals to file their own cases directly in the same way, the Office of the Chief Justice has indicated that designated court staff members can assist in-person litigants with the case initiation process on the platform.

Department of Justice and Constitutional Development (DOJ&CD) Online Services

The Department of Justice and Constitutional Development has a separate online portal for specific services.6 This platform is more accessible to the public for certain matters.

Deceased Estates: You can register deceased estates online through this portal.7

Maintenance and Protection Orders: The DOJ&CD is working to modernize the justice system, and online services for maintenance and protection orders are a part of this initiative.8 While the system is still being rolled out and developed, it aims to provide a more convenient way to access these services.

Protection Orders (Domestic Violence)

Current Process: As of now, the standard procedure for applying for a protection order involves going to a Magistrate’s Court.9

Steps: You need to fill out an application form and an affidavit at the court.10 The clerk of the court will then submit it to a magistrate for review.

Online future: There have been discussions and legislative efforts to allow for online applications for protection orders to make the process easier and safer for victims of gender-based violence.11 However, this is still a developing area.

Key Takeaways for the General Public

Not a fully online system: For most civil and criminal matters, you cannot simply go online and apply for a court order in the same way you would a passport or driver’s license. The legal process still involves physical documents and court appearances.

Role of Legal Professionals: If you need to obtain a court order for a complex matter (e.g., divorce, civil dispute), it is highly recommended to consult with a legal professional. They are registered on the Court Online system and can handle the e-filing process on your behalf.

Specific Online Services: If your matter relates to a deceased estate or certain other specialized services, check the official DOJ&CD online services portal.12

Protection Orders: The most reliable method for applying for a protection order remains visiting your nearest Magistrate’s Court. The South African Police Service (SAPS) website also provides information on the procedure.13

For the most accurate and up-to-date information, it’s always best to consult the official websites of the South African Judiciary and the Department of Justice and Constitutional Development, or to seek advice from a legal practitioner.

• This reply was modified 3 months, 1 week ago by Staff [OASC].

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