Responsibilities for Training Manager
- Organize meetings with management before preparing course materials to ensure a detailed understanding of training subjects and processes
- Continually research methods and techniques in workplace training and remain up-to-date on developments within the industry and competitors
- Collect information from senior management and other departments regarding how well employees retain information and use the concepts learned in training courses
- Administer tests after the completion of training courses to determine the effectiveness of training strategies
- Create printed and instructional materials to be distributed during training
- Actively seek current training methods and best practices to facilitate training employees
- Conduct regular meetings with senior management to identify subjects be addressed or areas in need of additional instruction
- Create internal marketing materials to be distributed throughout the company to announce training programs and details
Qualifications for Training Manager
- Experience analyzing company needs, lesson planning, development and implementation
- Extensive knowledge teaching theory for creating effective creating instructional materials
- Bachelor’s degree in Education or Human Resources field is preferred
- Instructional experience in a group business setting
- Proficient using Microsoft Suite
- Strong understanding of business goals and standards for customer service
- Ability to communicate effectively with senior management and other departments
- Experience developing yearly training plans and materials for all departments throughout the company
- Ability to effectively organize and manage multiple training initiatives simultaneously