What should I do if SHAREit is not connecting or file transfer is failing?

If you are experiencing issues with SHAREit not connecting or file transfer failing, here are some things you can try:

  1. Check that both devices are connected to the same Wi-Fi network: Make sure that both devices are connected to the same Wi-Fi network. If they are not, the devices will not be able to connect and transfer files.
  2. Check that both devices have the latest version of SHAREit: Make sure that both devices have the latest version of SHAREit installed. You can check for updates in the Google Play Store (for Android devices) or the App Store (for iOS devices).
  3. Restart the SHAREit app on both devices: Close the SHAREit app on both devices and then reopen it. This can help to refresh the connection and resolve any issues.
  4. Restart both devices: If restarting the app does not work, try restarting both devices. This can help to clear any temporary issues that may be causing the connection to fail.
  5. Disable any firewall or antivirus software: Sometimes, firewall or antivirus software can block the connection between devices. Try temporarily disabling any such software to see if this resolves the issue.
  6. Try transferring smaller files: If you are having trouble transferring large files, try transferring smaller files instead. This can help to identify whether the issue is with the size of the file or with the app itself.
  7. Try using a different file transfer app: If none of the above solutions work, you may want to try using a different file transfer app to see if this resolves the issue.
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If you continue to experience issues with SHAREit, you may want to contact the app’s support team for further assistance.