How do I collect R350 via cash send?

The South African Social Security Agency (Sassa) has various payment collection methods available for the grant, with the cash-send payment method highly recommended as it is much more efficient and secure. 

While the Post Office no longer bears the responsibility of paying out the R350, some applicants or beneficiaries can choose to collect R350 grant by cash send even though they do not have bank accounts.

The agency has recently confirmed that they are currently processing cash-send payments and has called on grant recipients whose collection dates are due, to collect their payment, provided that they have been notified via SMS about the availability of their grant payment.

Beneficiaries of the R350 grant via Cash send who have not received any payment dates are urged to provide their banking details as this may indicate that the mobile number verification was unsuccessful.

To pass verification, applicants need to make sure that the number used for cash send or the bank account provided is registered in their name.

Sassa does not process payments to applicants whose payment details do not match their names. Here are the contact details for R350 grant cash send enquiries:

• Absa: 080 000 0122
• Tyme Bank: 086 099 9119
• Nedbank: 080 055 5111
• FNB: 087 575 9405
• Standard Bank: 086 046 639

It is advised for grant recipients who chose the bank account option to routinely check the status of their application to see if they have been accepted for that particular month. Applicants can submit an appeal on the SRD website if it is rejected.