How do I know if my appeal is approved?

To determine whether your appeal with the South African Social Security Agency (SASSA) has been approved, you can follow these steps:

  1. Contact SASSA: Reach out to SASSA through their helpline or visit a local SASSA office. You can inquire about the status of your appeal by providing them with the necessary information, such as your reference number or other details related to your application.
  2. Check Online (if available): Some social security agencies provide online portals where applicants can check the status of their applications and appeals. Check the official SASSA website or contact them to see if there is an online system in place for tracking the status of appeals.
  3. Check Correspondence: SASSA typically communicates decisions on appeals through written correspondence. Keep an eye on your mailbox or email for any letters or notifications from SASSA regarding the outcome of your appeal.
  4. Visit a SASSA Office: If possible, visit a local SASSA office in person. The staff there should be able to assist you in checking the status of your appeal and provide information on whether it has been approved.
  5. Patience and Follow-Up: The processing time for appeals may vary, and it’s essential to be patient. If you don’t receive any communication within the expected timeframe, follow up with SASSA to inquire about the status. Be prepared to provide them with any reference numbers or details related to your appeal.
  6. Seek Assistance if Needed: If you face challenges in obtaining information about your appeal status, consider seeking assistance from community organizations, legal aid services, or advocacy groups. They may be able to help you navigate the process and obtain the necessary information.
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It’s crucial to actively follow up and stay informed about the status of your appeal. If your appeal is approved, you should receive official confirmation from SASSA, and any applicable benefits or support should be provided accordingly. If your appeal is not approved, you may seek additional guidance on potential next steps or explore other avenues for assistance.

ho qualify but have been rejected to appeal again on the new website. The appeal process for the SRD grant is usually very efficient.

The ITSAA merged its procedures with those of Sassa, which then resulted in a minimal appeals process because the Independent Tribunal already had data from Sassa.

How To Track Your Sassa Status Check Appeal Status

To check on your Sassa grant appeal status you need to have your ID number with you. This is how you track your grant appeal to find out what your appeal status is.

Steps To Track Your Appeal Status

  1. Go to Sassa Appeals Website
  2. Enter ID number
  3. Enter your cell phone number
  4. Track your appeal

Alternatively, you can call the Sassa Call Centre on their toll-free number which is 0800 601 011. If you’ve already submitted an appeal, you don’t need to submit another or contact the Sassa office.

The appeal will be heard by the Social Development Independent Tribunal.

The outcome of your appeal will be relayed through a confirmation message via SMS.