If you’ve lost access to your old matric results or need a certified copy for job applications, further education, or personal records, you can retrieve them from the Department of Basic Education (DBE) or through provincial education departments. This guide will walk you through each method available for obtaining old matric results, including both in-person and online application processes, so you can access your records with ease.

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Methods to Access Old Matric Results

There are three main ways to retrieve your old matric results in South Africa:

1. Department of Basic Education (DBE) Offices
2. Provincial Education Department (PED) Offices
3. Online through e-Government Services

Each of these methods requires specific documentation and procedures, outlined below.

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1. Applying for Old Matric Results at DBE or PED Offices

You can apply in person for your old matric results or a replacement certificate at the Department of Basic Education or at your provincial education department offices. Here’s how:

Step-by-Step Process for In-Person Application

1. Visit the Nearest DBE or PED Office: Locate a DBE or PED office in your area. Offices are typically open during regular business hours, so plan your visit accordingly.
2. Request the Application Form for Replacement Results or Certificate: Once you arrive, request a “Matric Certificate Replacement” form, which is needed to access or replace your old results.
3. Complete the Form: Fill out the form with accurate details, including:
   • Your full name as it appeared on your matric certificate
   • Date of birth
   • ID number
   • Year and province where you completed your matric
4. Prepare Required Documents: Bring the following documents with you:
   • Certified copy of your ID: This ensures your identity is verified.
   • Affidavit (if needed): If you’ve lost your original certificate, you’ll need an affidavit stating the details of the loss.
   • Original matric certificate (if requesting a reprint due to damage rather than loss).
5. Pay the Processing Fee: There’s a fee associated with retrieving old results or issuing a replacement certificate, generally around R137 for in-person collection or R202 for delivery via courier. Ensure you have the exact amount or check for accepted payment methods at the office.
6. Submit the Form and Documents: Submit your completed application form and required documents to the official handling matric result requests.
7. Await Processing: The DBE or PED will begin processing your request. Typically, it takes around 4 to 6 weeks to receive your replacement certificate or statement of old results, depending on the workload and processing time at the department.

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2. Applying Online through e-Government Services

For those who prefer an online process, you can also access your old matric results via South Africa’s e-Government portal. This option is particularly useful if you are unable to visit an office in person.

Step-by-Step Guide for Online Application

1. Register on the e-Government Portal: Go to www.eservices.gov.za and create an account by filling in your personal details. You’ll need an active email address to complete the registration.
2. Download the Application Form: After registration, navigate to the “Education” section on the portal and find the “Request for Replacement Matric Certificate” option. Download the application form.
3. Complete the Application Form: Fill out the form digitally or print it to fill out manually. Ensure all details, such as your full name, ID number, and the year you completed matric, are accurate.
4. Attach Required Documents:
   • A certified copy of your ID
   • Affidavit (for lost or damaged certificates)
   • Original matric certificate (if applicable)
5. Upload the Documents: Scan your documents and upload them to the portal as prompted. Ensure the files are clear and legible.
6. Pay the Processing Fee Online: The DBE provides bank details on the application form. Make an Electronic Funds Transfer (EFT) using the banking details provided, and include your ID number as the payment reference.
7. Email Proof of Payment: Once payment is made, email your proof of payment to the DBE, attaching it with any other supporting documents.
8. Submit Your Application: Complete and submit the application on the portal. You’ll receive a confirmation email indicating that your request has been received.
9. Wait for Processing: Once your application is submitted, processing times vary. Expect up to 4 to 6 weeks to receive your statement of results or a replacement certificate.

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3. Requesting Old Matric Results Through Umalusi

Umalusi, the quality council responsible for overseeing matric examinations in South Africa, also offers a process to retrieve old results. Here’s how to do it:

1. Visit Umalusi’s Website: Go to www.umalusi.org.za and create an account on the Umalusi application portal.
2. Fill in Required Details: Enter your personal details and examination information accurately, including the year and school where you completed matric.
3. Attach Supporting Documents:
   • Certified ID copy
   • Affidavit, if necessary
   • Any other relevant certificates or records from the time of your exams
4. Choose Collection or Courier Delivery: You have the option to collect the certificate at Umalusi’s Pretoria offices (fee: R137) or request delivery via courier (fee: R202).
5. Submit Your Application: Submit all details and documents, and follow up with Umalusi customer service if you don’t receive a response within the estimated processing time.

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Additional Information: Key Details on Accessing Old Results

• Processing Time: Generally, it takes 4 to 6 weeks to receive your old results or replacement certificate.
• Fees: Standard fees apply for replacement certificates or statements of results. Fees for courier delivery are higher than in-person collection.
• Courier Option: Opting for courier service offers the convenience of receiving the results at your doorstep.

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Important Considerations and Tips

• Certified Copies: Always provide certified copies of your documents, as uncertified copies may delay the process.
• Retain All Receipts and Proof of Payment: Keeping proof of payment is crucial to track your application in case of any issues.
• Affidavits: If your certificate was lost or destroyed, obtain an affidavit explaining the circumstances. This document is essential for any replacement application.
• Check Processing Times: Processing may vary depending on the time of year and the office’s workload. It’s wise to apply well in advance if you need the results for a specific deadline.

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FAQs

1. Can I check old matric results without visiting the DBE?
   • Yes, you can apply online through the e-Government portal or contact Umalusi for a digital request.
2. Is there a way to fast-track my application?
   • There’s no official fast-track option, but applying early and ensuring all documents are correct can prevent delays.
3. How long are old matric records retained?
   • South Africa’s education departments retain records indefinitely, so you can request results no matter how long ago you completed matric.

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By following this guide, you’ll be able to retrieve your old matric results with ease. Remember to use official government and Umalusi channels to ensure the accuracy and security of your records. Whether you need your results for academic, professional, or personal reasons, these steps will help you obtain your records efficiently.