How can I check my verification to know when my Psira application has been approved? After registering with Psira for your certificate, you just need to check the online site to know if it’s ready for collection. You can check this on the website or on their mobile app. The process for it is simple just follow these steps for checking your status.

Steps on How to Verify Your Psira

Step 1: Go to the psira website domain on your phone or your computer. The main website has the psira logo on the website and a welcome message on the web page describing the mandate PSiRA derives from the Private Security Industry Regulation Act 56 of 2001 and their primary objective.

Step 2: If you’re using a computer, go to the sidebar for the online services section. Go through the subsections under the online services and choose the individual verification option for a page to load. The page will have ID fields in there that you will have to fill. On the mobile app, click on online verification then select the type of verification, whether Security Officer Verification or Business Status Verification.

Step 3: Enter your ID number and type the captcha code too. Look carefully so you enter the right code into the field so you don’t get a retry again response after submission. On the mobile app, you will equally be required to enter your ID number or Company name and then enter the captcha code.

Step 2: If you’re using a computer, go to the sidebar for the online services section. Go through the subsections under the online services and choose the individual verification option for a page to load. The page will have ID fields in there that you will have to fill. On the mobile app, click on online verification then select the type of verification, whether Security Officer Verification or Business Status Verification.

Step 3: Enter your ID number and type the captcha code too. Look carefully so you enter the right code into the field so you don’t get a retry again response after submission. On the mobile app, you will equally be required to enter your ID number or Company name and then enter the captcha code.

Step 4: Here at this stage, it’s all bout just clicking on ‘submit’ whether on the mobile app or on the computer. A response will be generated for you to see whether your certificate is ready for collection, whether your details have been entered into the system right and is reflected in there.

I have checked my individual registration status and it says withdrawn, what does that mean?
Application may be withdrawn due to a criminal record or annual fees not being paid. Contact our customer care number on 086 133 3850 and verify.

What does it mean when my status says renewal outstanding/expired?
Outstanding means you are still holding the old SOB certificate bearing an old logo, meaning you have never renewed before and that you will have to go renew your old certificate to get a newly improved one with more security features.

Expired means that you have previously renewed your certified and it has now expired; you are therefore required to go renew your certificate again.

I was checking the Psira website and realized that my surname/gender was captured incorrectly, how do i go about rectifying the error?
You can go to your nearest Psira branch with your original green bar-coded SA identity book and make a certified copy of your ID to rectify the error

What does provisionally rejected /Re-take mean?
Temporarily rejected, this may be due to a possible criminal record (pending investigations), fingerprints submitted were of poor quality (Re-take), a pending case or a case awaiting trial (court documents required to be submitted within a period of 90 days).

How long does it take to get a response once you have lodged an appeal?
Appeals are handled by the Minister’s office, It will also depend on the availability of the members of the Appeals Committee; the minimum time for response can be a month depending on the complexity of the matter. How much does it cost to lodge an appeal? R140.00

On PSiRA Mobile App follow the following steps
– Step 1: Choose the Online verification option
– Step 2: Select Select Officer Verification/ Business Status Verification
– Step 3: Type in your ID number in the required field
– Step 4: Type the captcha code provided
– Step 5: choose the submit icon