How do I claim uncollected SRD grant?

If you are not sure whether you have unclaimed SASSA SRD grants from the first phase or not, you can check the list published on SASSA’s website here.

The list is in an Excel document and is arranged according to the different provinces. It contains thousands of names arranged alphabetically for each province.

If you have an uncollected Social Relief of Distress (SRD) grant and need to claim it, you should follow these general steps. Keep in mind that processes and requirements may vary, and it’s advisable to check with the South African Social Security Agency (SASSA) for the most accurate and up-to-date information:

  1. Contact SASSA: Reach out to SASSA directly through their helpline at 0800 60 10 11. Explain your situation, mentioning that you have an uncollected SRD grant and inquire about the steps you need to take to claim it.
  2. Visit a SASSA office: Consider visiting your local SASSA office in person. Explain your situation to the staff and provide any relevant details, such as your ID and application information. They should be able to guide you on the necessary steps to claim the uncollected grant.
  3. Provide required documentation: SASSA may ask you to provide certain documents to verify your identity and claim the grant. This could include your South African ID, proof of residence, and any other documents related to your SRD grant application.
  4. Follow SASSA instructions: Follow any instructions provided by SASSA regarding the collection process. They may guide you on where to collect the grant, how to complete the process, and any additional steps you need to take.
  5. Check eligibility and approval status: Ensure that your SRD grant application is indeed approved and eligible for collection. If there were any issues with your application, SASSA will provide guidance on the necessary steps to resolve them.
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It’s crucial to communicate directly with SASSA to address your specific situation and receive accurate guidance. Keep in mind that the information provided here is based on the knowledge available up to my last update in January 2022, and there may have been changes since then.