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What can I do if SASSA approved but no payment [Fixed]

February 4, 2024 by Staff [OASC]


If you have been approved for a SASSA (South African Social Security Agency) grant but have not received payment, there could be various reasons for the delay. Here are some steps you can take to address the issue:

  1. Contact SASSA:
    • Call SASSA’s toll-free helpline: 0800 60 10 11. Explain your situation and provide them with your reference number or any other relevant information.
    • Visit the nearest SASSA office in person. Bring your approval letter and any other required documents.
  2. Check your payment details:
    • Make sure that the bank account or payment method you provided to SASSA is accurate and up-to-date. Any discrepancies in your banking details could lead to payment delays.
  3. Visit the bank:
    • If you are supposed to receive payments through a bank account, visit your bank and inquire about any issues that might be preventing the funds from reaching your account.
  4. Verify documentation:
    • Ensure that all required documentation has been submitted and is in order. Any missing or incomplete documents could result in delayed payments.
  5. Follow up regularly:
    • Keep following up with SASSA through their helpline or by visiting their offices until the issue is resolved. Persistence can often be key in resolving administrative matters.
  6. Seek assistance from a social worker:
    • If you have difficulty resolving the issue on your own, consider seeking assistance from a social worker. They may be able to provide guidance and advocate on your behalf.
  7. Legal assistance:
    • In extreme cases where all else fails, you may consider seeking legal advice or assistance to ensure that your rights are protected.

Remember, it’s essential to be patient and persistent when dealing with administrative processes. Delays can occur due to various reasons, and it may take some time to resolve the issue. Keep records of all your communications with SASSA for reference in case further escalation is required.

1. Add or Update Banking Details:

The first thing you need to check to solve the payment dates issue is to check your bank account details. Please follow the below steps:

  • Login to the SASSA web portal at srd.sassa.gov.za
  • Go to the banking details section.
  • If you haven’t provided your banking details yet, then please add your bank account details and select “Bank” as your payment method.
  • If you already provided your bank information, then recheck the details. If there is something wrong with the account number, correct it.
  • Now save your updated bank details.
See also  Why is my SASSA status check approved but no payment date?[fixed]

So, if you find any mistakes in your banking details, then your pay date issue will be fixed after updating the details. You will have to wait up to 7 days and then need to check your status and payment dates again, and it will be fixed.

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Student Loans in South Africa: How to Apply and What to Expect

For many young South Africans, accessing higher education is a dream that often comes with a financial challenge. Fortunately, several student loan optionsstrong> are available in South Africa to help fund university, college, or TVET studies. Whether you’re looking for a government loan like NSFAS or a private student loan from a bank, understanding the process is essential for success.

See also  How long does it take for R350 to reflect in bank account?

What Are Student Loans?

Student loans are a form of financial aid provided to eligible students to help cover tuition fees, books, accommodation, and other study-related expenses. In South Africa, these loans can come from government institutions like NSFAS or private banks such as Nedbank, Standard Bank, FNB, and Absa. Most loans offer repayment flexibility and low-interest options until you graduate.

Types of Student Loans in South Africa

  • NSFAS (National Student Financial Aid Scheme): A government-funded loan/grant program for students from low-income households. Covers tuition, housing, transport, and meals.
  • Bank Student Loans: Offered by most major banks. These are credit-based and require a guardian or parent as a co-signer.
  • Private Loan Providers: Companies like Fundi offer educational loans covering various costs such as school fees, gadgets, and textbooks.

Requirements to Qualify for a Student Loan

Each provider has its own criteria, but most South African student loans require the following:

  • Proof of South African citizenship or permanent residency
  • Proof of registration or acceptance at a recognised tertiary institution
  • Parent or guardian with a stable income to co-sign (for private loans)
  • Completed application form with supporting documents (ID, proof of income, academic records)

How to Apply for a Student Loan

To apply for a student loan in South Africa, follow these steps:

  1. Identify your loan provider: Choose between NSFAS, a bank, or a private lender.
  2. Gather necessary documents: ID copies, academic transcripts, acceptance letters, and income statements.
  3. Complete the application form online or at a branch.
  4. Await approval: Some banks offer instant decisions, while NSFAS can take a few weeks.
  5. Receive disbursement: Funds are typically paid directly to the institution or your account, depending on the lender.

Loan Amounts and Repayment

The loan amount you can receive depends on your chosen lender and financial need:

See also  Why is my SASSA approved but no SMS?
  • NSFAS: Covers full tuition, residence, books, and a personal allowance. The loan becomes a bursary if you pass all your courses.
  • Banks: Can provide up to R120,000 or more annually, depending on tuition costs and credit history.

Repayment usually starts after graduation or once you start earning an income. Bank loans may require interest-only payments during your studies. NSFAS repayment only begins when you earn above a specific income threshold.

FAQs on Student Loans in South Africa

1. Can I apply for a student loan without a parent or guardian?

For government loans like NSFAS, yes. But most banks require a financially responsible co-signer, especially for students without an income.

2. Is NSFAS a loan or a bursary?

NSFAS starts as a loan, but it converts to a bursary if you meet academic performance requirements. This means you may not have to pay it back.

3. What is the interest rate on student loans?

Private banks offer competitive rates between 5% and 12%, depending on the applicant's credit profile. NSFAS charges a much lower interest rate, usually linked to inflation.

4. What happens if I fail my courses?

If you’re funded by NSFAS and fail, your loan won’t convert into a bursary, and you’ll need to repay the full amount. Banks may continue charging interest, and your co-signer may be held liable.

5. Can I use a student loan to pay for accommodation and laptops?

Yes. Both NSFAS and many bank student loans cover costs beyond tuition, including housing, meals, textbooks, and electronic devices like laptops or tablets.

Final Thoughts

Student loans in South Africa offer a much-needed financial lifeline to thousands of students every year. Whether you're applying through **NSFAS** or a private bank, ensure you understand the **terms, interest rates, and repayment conditions** before signing any agreement. Make informed decisions today to secure your academic and financial future tomorrow.

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Why is my SASSA status check approved but no payment date?[fixed]

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